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Privacy Policy

Last updated:  Q3 2025
 

1. Introduction

(“Company,” “We,” “Our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use the Diamante SAAS platform (“Service”). By accessing or using the Service, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing information, and account credentials.

  • Financial Information: Payment details, transaction history, and wallet or gift card usage.

  • Technical Information: IP address, device type, browser information, operating system, and usage data.

  • Security Information: Two-factor authentication details, login activity, and access logs.

3. How We Use Information

We use the information we collect to:

  • Provide, maintain, and improve the Service

  • Enhance security and prevent fraud

  • Communicate internal marketing updates, promotions, and alerts (with opt-out options)

  • Comply with legal obligations

4. Sharing of Information

We do not sell your personal information. We may share information only in the following cases:

  • With service providers who perform functions such as payment processing, hosting, and analytics

  • For legal reasons, such as responding to lawful requests by public authorities

  • In business transfers, such as a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard safeguards to protect your information, including:

  • Data encryption in transit and at rest

  • Two-factor authentication for account access

  • Secure server infrastructure and monitoring

However, no system is completely secure, and we cannot guarantee absolute protection of your data.

6. Data Retention

We retain personal information only as long as necessary to provide the Service and comply with legal obligations. After termination or inactivity, data may be deleted or anonymized in accordance with applicable laws.

7. Your Rights

Depending on your location, you may have rights under applicable data protection laws, including:

  • Access to the personal data we hold about you

  • Request correction or deletion of your data

  • Object to certain processing activities

  • Request data portability

8. Cookies and Tracking

Our Service may use cookies, web beacons, and similar technologies to enhance your experience. You may disable cookies in your browser, but some features of the Service may not function properly.

9. International Users

If you access the Service from outside [Insert Country], note that your information may be transferred and stored in countries with different data protection laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with a new “Last updated” date. Continued use of the Service after updates constitutes acceptance of the revised policy.

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